Give technical advice reply
Provide clear scheme design
Technical Specialist/Sales Specialist
Thoroughly resolve complaints and feedback
120+technical engineer
Closely combined with the business of Red Sun Star Industry, we have built a huge team of installation engineers and specialized them, which are subdivided into installation engineers of building aggregate business, installation engineers of ore processing business, installation engineers of industrial grinding technology and installation engineers of complete sets of green building materials equipment. Each field forms the old, the middle, the young collocation, effectively guarantee the talent echelon construction and the business employment demand.
300+Marketing service personnel
At Red Sun Star Industry, we adhere to the one-to-one targeted design of high-quality solutions, use the professional knowledge and full-cycle service of account managers to help customers with project operation, and completely solve customers' problems in equipment purchase, operating cost accounting, operation management and after-sales service, so as to improve customers' profitability and realize sustainable business development.
As an enterprise integrating R&D, production, sales and service, Red Sun Star Industry attaches great importance to maintaining communication with customers. Therefore, we have set up a after-sales visiting team of more than 100 people. On the one hand, timely solve the problems encountered in customer projects; On the other hand, collect customer feedback and improvement suggestions to provide better development direction for equipment research and development.
No matter you are in China, or in a corner of the world, you can contact us at any time, because Red Sun Star Industrial components of more than 100 people online consulting service team, 365 days all the time for you.
24/7 all-weather service
From the initial consultation to the scheme design, site visit, and then to the late delivery of goods, after-sales complaints and feedback, Red Sun Star Industry has built a perfect system to effectively ensure the timely and efficient transmission of information, to ensure that the right people at the right time to provide our company with professional services and technical support.
As the old saying goes, "The best cut is the best cut." Therefore, Red Sun Star Industry has been adhering to the spirit of craftsman to do every detail is good, especially in the equipment preparation and delivery of this link.
The merchandiser verifies the type, quantity and parts of the equipment ordered by the customer in detail according to the sales contract to ensure that the goods are fully matched with the order
After the production system completes the production of equipment, the quality inspector shall ensure the quality of each equipment to be installed in strict accordance with the inspection details
Before the equipment packing is sent, the merchandiser will check the packing list one by one to avoid missing or less shipment
In the packing and packaging of equipment, we use professional packaging and modular solutions to ensure the safe delivery of equipment
From the initial consultation to the scheme design, site visit, and then to the late delivery of goods, after-sales complaints and feedback, Red Sun Star Industry has built a perfect system to effectively ensure the timely and efficient transmission of information, to ensure that the right people at the right time to provide our company with professional services and technical support.
Service network query
online